FAQs

Yes! We support tracking conversions, revenue and items. This depends on your level of integration. You can read more in our documentation.

Absolutely. Nimvue supports custom event tracking out of the box. You can define and send any events relevant to your business.

Yes, you can define custom dimensions and metrics to capture additional data points that matter to your business. This is done through the dashboard, for more info, see our documentation

Yes - scheduled reports are available on all paid plans. You can receive them daily or weekly by email, and download reports for the last 7 days in the dashboard.

Yes, Goals can be tracked by way of events or conversions. You can define an event as a conversion using the measurement settings, in your dashboard.

Yes, you can fully customize reports to focus on metrics that matter to you - including conversions, engagement, referrers, and more.

Events can take up to 2 hours to show in reports, though often sooner. This delay is due to event processing & caching, which helps ensure faster performance and reliability across the platform.

Yes, scroll depth, site searches and other basic interactions are tracked automatically. You can also define custom events for more specific interactions.

Data retention depends on your plan:

Free: 14 months
Growth: 24 months
Business: 36 months
Business+: 48 months

No. Nimvue does not use cookies, fingerprinting, or any cross-session tracking techniques.

No. IP addresses are only used momentarily in memory to derive region/country-level geolocation and are never stored or logged.

Yes - Nimvue is designed to avoid processing personal data, meaning GDPR obligations like consent and data subject requests typically do not apply.

No personal data (like names, emails, IP addresses, or user agents) is stored, or shared.

In most cases, no. Since Nimvue does not process personally identifiable information (PII), a DPA is not required.

You just add a lightweight script (under 10KB) to your site. We provide detailed documentation to guide you through setup.

Yes, Nimvue supports tracking page views within SPAs. This is detailed in our documentation.

Yes - Nimvue can be deployed via tools like Google Tag Manager.

Not currently - but it is something we will consider.

The script is minified to reduce transfer size and loading times. You can view the full client-side script here.

Yes - Nimvue has a generous free plan that includes up to 14 months of data retention and access to core features.

Yes - Nimvue has a fully-featured 7-day free trial, cancel at any time during the trial with no charge.

Absolutely. You can change your plan at any time from your account settings within the dashboard.

We'll notify you by email if you're nearing or exceeding limits. You can then upgrade or adjust your usage.

We accept all major credit and debit cards through Stripe.